Frequently Asked Questions
What services do you provide?
We specialize in Air Conditioning installation and servicing, Plumbing, Electrical work, and Residential/Commercial Painting. Our expert team handles jobs of all sizes with quality workmanship and attention to detail.
Which areas do you serve?
We proudly serve Craigieburn and the surrounding suburbs across Victoria. Contact us to confirm service availability in your area.
Are you licensed and insured?
Yes, we are a fully licensed and insured Australian company. All our technicians and tradespeople are certified and experienced in their respective fields.
Do you offer emergency services?
Yes, we offer emergency plumbing and electrical services. For urgent issues, please call us directly at +61 403 498 536.
What types of air conditioning systems do you install?
We install all major types of AC systems including split systems, ducted systems, reverse cycle units, and evaporative coolers.
Do you provide regular maintenance for AC units?
Yes, we offer scheduled maintenance and servicing to ensure your air conditioning runs efficiently and lasts longer.
How do I know which AC system is right for my home or office?
Our experts will assess your space and cooling needs to recommend the best system tailored to your requirements and budget.
What kind of plumbing services do you offer?
We handle all plumbing jobs including leak detection, pipe repairs, hot water system installation, blocked drains, kitchen & bathroom plumbing, and more.
How quickly can you respond to a plumbing emergency?
We aim to respond to plumbing emergencies within a few hours, depending on your location and availability.
Do you install or replace hot water systems?
Yes, we install, repair, and replace electric, gas, and solar hot water systems from top brands.
What types of electrical services do you provide?
Our licensed electricians can assist with lighting installations, power points, switchboard upgrades, rewiring, safety inspections, and more.
Is it possible to get a safety check of my home’s electrical system?
Absolutely. We offer complete home electrical safety inspections to ensure your property is safe and up to code.
Can you install energy-efficient lighting?
Yes, we install LED lighting and energy-saving systems to help reduce your electricity bills.
Do you offer both interior and exterior painting?
Yes, we provide professional interior and exterior painting for homes, offices, and commercial properties.
What brands of paint do you use?
We use only premium paint brands like Dulux, Taubmans, and Haymes to ensure long-lasting, beautiful results.
How do you prepare the surface before painting?
We clean, patch, sand, and prime all surfaces before painting to ensure a smooth and flawless finish.
Can I get a free quote?
Yes! We offer free, no-obligation quotes. Just give us a call or submit your details through our website.
What payment methods do you accept?
We accept cash, credit/debit cards, bank transfers, and invoices for commercial clients.
How do I book a service?
You can call us directly, send a message through our website, or email us. We’ll get back to you promptly to schedule your service.
How far in advance do I need to book?
For standard jobs, 2–3 days’ notice is usually sufficient. For larger projects or emergency services, please call us directly for immediate assistance.